Shipping Policy

At Furniva, we strive to deliver your purchases promptly and efficiently. The following shipping policy outlines our procedures and guidelines.

Order Processing

– We process and ship orders Monday through Friday, excluding holidays.
– Orders placed before 12 pm [insert time zone] are typically processed and shipped the same day.
– Orders placed after 12 pm [insert time zone] are processed and shipped the next business day.

Shipping Methods

– We offer various shipping methods, including:
– Standard Shipping (3-7 business days)
– Expedited Shipping (2-3 business days)
– Express Shipping (1-2 business days)
– Shipping rates and delivery times are calculated based on the destination zip code and the weight and dimensions of the package.

Shipping Rates

– Shipping rates are calculated in real-time during checkout based on the shipping method selected.
– Rates are subject to change without notice.

Delivery

– We deliver to the contiguous United States, Alaska, Hawaii, and Puerto Rico.
– We do not deliver to PO boxes, APO/FPO addresses, or international destinations.
– Signature upon delivery is required for all orders over $500.

Tracking Information

– Tracking information is emailed to you as soon as your order ships.
– You can track the status of your order on the shipping carrier’s website.

Delivery Issues

– If your package is lost, damaged, or delayed, please contact us within 3 business days.
– We will work with the shipping carrier to resolve the issue promptly.

Return Shipping

– If you need to return an item, please contact us within [insert time frame, e.g., 30 days] of delivery.
– Return shipping is the responsibility of the customer, unless the item is defective or was sent in error.

Exceptions

– Some items, such as oversized or heavy furniture, may require special shipping arrangements.
– These items may incur additional shipping charges, which will be quoted separately.

By placing an order with Furniva, you acknowledge that you have read, understood, and agree to our shipping policy.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

[Insert contact information, e.g., support@furniva.com]

Last Updated:

[Insert date]

Please note that this is a sample and should be reviewed and customized according to your specific business needs and shipping procedures.